Suburban Testing Labs
  • Reading, PA, USA
  • Salary
  • Full Time

Health/dental/vision insurance, Group Life/AD&D/Short Term Disability, Voluntary Life/AD&D/Accident/Long Term Disability, 401k with 3% company match

Position: Laboratory Supervisor

Department: Laboratory

Reports To: Operations Director

FLSA Status: Exempt


The Laboratory Supervisor is a key member of the Leadership team and is responsible for ensuring the generation of accurate, timely and cost-effective analytical data used to support environmental decision making.  The Laboratory Supervisor is responsible for the operations of their assigned department including overseeing scheduling, monitoring capacity and reporting on Key Performance Indicators (KPIs).    



  • Demonstrate commitment to Suburban Testing Lab's (STL) Mission Statement, Core Values and Operating Principles
  • Actively participate in continuous process improvements focused on customer requirements, quality, and production efficiency
  • Monitor and ensure compliance with operating standards and processes that support customer and regulatory requirements in the most effective and efficient manner. Recommend changes as appropriate
  • Monitor and report laboratory department capacity and costs of each analysis and communicate with sales team to fill capacity and improve profitability
  • Work with Quality Assurance and Client Services to investigate, correct and prevent client and data quality issues
  • Develop and maintain extensive knowledge and understanding in the following areas:
    • Laboratory methods, technology, capabilities and capacity
    • Laboratory Accreditation and Quality Assurance
    • Operation, maintenance and troubleshooting of analytical Instrumentation and supporting equipment
    • Regulatory Programs relevant to analyses performed in each department
    • Client specific needs and expectations
    • Application and interpretation of results generated by the laboratory
    • Advanced operation of LIMS and other computer systems


Core Competencies

  • Excellent communication and interpersonal skills
  • Ability to strategically lead teams to drive key metrics and performance
  • Ability to use recognition and corrective actions to drive performance
  • Ability to improve processes across multiple teams or departments
  • Proficient in Microsoft Office and other Windows software
  • Ability to work outside of scheduled hours as required to meet client / workload needs, including the ability to work from home during inclement weather.
  • Enjoys working in a team environment but can also function independently
  • Great prioritization, organizational and multi-tasking skills. Be able to manage several concurrent projects and work under pressure
  • Superior written and verbal communication abilities
  • Hard working, tenacious, and ability to demonstrate excitement and enthusiasm around exceeding goals and delivering great customer service


Supervisory Responsibilities

  • Lead responsible teams to meet department objectives and actions
  • Organize workflow and ensure that employees understand their duties or delegated tasks
  • Set goals for performance, monitor employee productivity and provide constructive feedback and coaching
  • Measure and drive key performance metrics that align with overall company goals and focus on maintaining the highest standards of quality, customer satisfaction, efficiency, and regulatory compliance. Use these measurements to monitor and manage performance
  • Oversee training and development of Laboratory Analysts, Technicians and support staff
  • Lead project teams by creating effective project plans and effectively execute on plans including meeting all deadlines
  • Maintain timekeeping and monitor overtime
  • Prepare and carry out performance reviews


Physical Requirements

  • Ability to lift up to and including 20 pounds of force occasionally, and/or up to 10 pounds of force constantly to move objects
  • Engage in the following movements: Balancing, kneeling, reaching, standing, walking, pushing, pulling, lifting, picking, grasping, feeling, talking, hearing, and repetitive motion
  • The incumbent is required to have close visual acuity to perform activities such as visual inspection involving small defects, small parts, and/or operation of machines
  • The incumbent is potentially subject to conditions that affect the respiratory system of the skin: odors, gases, poor ventilation



  • Bachelor of Science Degree in Environmental Science or related field required
  • 3 years of Leadership Experience preferred

This job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee. Other duties, responsibilities and activities may change or be assigned at any time with or without notice.


This job description is subject to change at any time and does not express or imply an employment contract.  Employment with Suburban Testing Labs is employment at will.  We're an equal opportunity employer. All applicants will be considered for employment without attention to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran or disability status.

Suburban Testing Labs
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